FAQs
MRO Supplies FAQ
Everything you need to know about sourcing MRO supplies with IndustryMRO
How do I request a quote from IndustryMRO?
You can request a quote directly through our contact page, or by emailing your requirement list to us. Share the product name, brand (if specific), quantity, and delivery location, and our team will get back to you with pricing and availability, usually within one business day.
Is there a minimum order quantity?
We work with businesses of all sizes, from one-off purchases to recurring bulk procurement. There's no fixed minimum order quantity, though larger orders typically unlock better per-unit pricing. Share your requirement and we'll quote accordingly.
Which brands does IndustryMRO supply?
We are authorised distributors for 50+ leading industrial brands across bearings, lubricants, safety equipment, power tools, adhesives, and electricals — including names like SKF, Bosch, 3M, Shell, Gulf, Polycab, and Havells. See our full list in the Brands We Deal In section on the homepage.
Can I get products that aren't listed on the website?
Yes. Our website showcases our core categories and brand partners, but our sourcing network covers a much wider range of industrial MRO products. If you don't see what you need listed, reach out with your requirement and we'll confirm availability.
Are your products genuine and authorised?
Yes. We source directly through authorised distribution channels for every brand we carry, so you receive genuine products with manufacturer warranties intact, not grey-market or counterfeit stock.
Which locations do you deliver to?
We are based in the Delhi-NCR region and deliver pan-India. Delivery timelines vary depending on your location and product availability — our team will confirm an estimated delivery window when you place your order.
How long does delivery usually take?
Most in-stock items ship within 1-3 business days from confirmation of order, with delivery timelines depending on your city and the product's supply chain. For urgent or time-critical requirements, let us know and we'll prioritise accordingly.
Do you offer single-point billing for multiple brands?
Yes — one of the core advantages of working with IndustryMRO is consolidated, single-point billing even when your order spans multiple brands and categories, which simplifies procurement and vendor management on your end.
Can IndustryMRO be set up as a regular MRO vendor for our company?
Absolutely — many of our clients work with us as an ongoing MRO procurement partner rather than a one-time supplier. We can support recurring orders, scheduled replenishment, and vendor onboarding as required by your procurement process.
What payment methods do you accept?
We accommodate standard business payment methods including bank transfer and, for approved accounts, credit terms. Reach out to our team to confirm what works best for your organisation.