Privacy Policy
Last updated: July 14, 2026
IndustryMRO ("we," "our," "us") operates industrymro.com (the "Site"), a platform for industrial MRO (Maintenance, Repair & Operations) procurement and vendor solutions. This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, and the choices you have.
By using this Site, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Site.
On this page
1. Information We Collect
We collect the following types of information:
- Information you provide directly — such as your name, company name, email address, phone number, and any details you submit through our contact forms, quote requests, or enquiry forms.
- Automatically collected information — including your IP address, browser type, device type, pages visited, time spent on the Site, and referring website, collected via analytics tools.
- Communication data — records of any correspondence if you contact us by email, phone, or through the Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries, quote requests, and provide requested products or services
- Operate, maintain, and improve the Site and our offerings
- Understand how visitors use the Site, using aggregated analytics (via Google Analytics)
- Communicate with you about your enquiry, order, or account, including follow-ups
- Comply with legal obligations and protect against fraud or misuse of the Site
3. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to improve your browsing experience and understand Site usage. This includes analytics cookies (via Google Analytics) that help us understand traffic patterns and site performance. You can control or disable cookies through your browser settings; note that disabling cookies may affect some features of the Site.
4. Third-Party Services
We use the following third-party services, which may independently collect information as governed by their own privacy policies:
- Google Analytics (GA4) — to understand how visitors interact with the Site
- Google Search Console — to monitor and maintain the Site's presence in Google Search
- Hosting provider — our Site is hosted on Hostinger, which processes technical and server-log data as part of hosting services
We do not control these third parties' data practices and encourage you to review their respective privacy policies.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site or fulfil enquiries (e.g., hosting, email, analytics providers)
- Authorised brand partners or vendors, only where necessary to fulfil a specific product enquiry or quote request you've made
- Legal or regulatory authorities, where required by law
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, respond to enquiries, or comply with legal obligations, after which it is securely deleted or anonymised.
7. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of non-essential communications from us
To exercise any of these rights, contact us using the details below.
9. Children's Privacy
This Site is intended for business and industrial procurement purposes and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out: